Terms of service

 

OVERVIEW

Welcome to Voyacci. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By using Voyacci's website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our website.

2. Products

Voyacci specializes in fragrances, including designer-inspired fragrances and other beauty products. We strive to provide accurate product descriptions, images, fragrance notes, and pricing. However, slight variations may occur due to manufacturer updates, packaging changes, or screen settings.

3. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit quantities purchased.

  • Correct pricing, product description, or inventory errors.

  • Request additional information to verify an order before processing.

You will receive an order confirmation after your purchase. This confirmation does not guarantee acceptance of your order.

4. Pricing and Payments

All prices displayed on our website are listed in the applicable currency shown at checkout.

We accept approved payment methods available during checkout. Payment must be received in full before an order is processed.

Voyacci reserves the right to modify prices, promotions, and product availability without prior notice.

5. Shipping

Orders are processed as quickly as possible after payment has been received.

Shipping times are estimates and may vary due to courier delays, customs processing, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Voyacci is not responsible for delays or additional costs resulting from incorrect addresses supplied by the customer.

6. Cancellation Policy

Orders may be cancelled within 24 hours of being placed.

If your cancellation request is received within this period, a full refund will be issued using your original payment method.

After 24 hours, orders cannot be cancelled because processing may have already begun.

7. Return Policy

All sales are final.

Voyacci does not accept returns or exchanges unless required by applicable law or if the incorrect item was shipped due to our error.

If your order arrives damaged or you receive the wrong item, please contact us promptly so we can review and resolve the issue.

8. Intellectual Property

All website content, including text, graphics, logos, product images, designs, branding, and other materials, is the property of Voyacci or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Provide false or misleading information.

10. Product Disclaimer

Fragrance performance, longevity, projection, and scent perception vary from person to person due to skin chemistry, environment, storage conditions, and other individual factors.

Any references to fragrance inspirations are provided solely to help customers understand scent profiles and are not intended to imply affiliation with, endorsement by, or manufacture by any designer brand.

11. Limitation of Liability

To the fullest extent permitted by law, Voyacci shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

Voyacci reserves the right to modify these Terms of Service at any time. Changes become effective immediately upon publication on the website.

Continued use of the website after changes have been posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Voyacci operates, without regard to conflict of law principles.

15. Contact Us

If you have any questions regarding these Terms of Service or your order, please contact us through the contact information provided on the Voyacci website.

Thank you for shopping with Voyacci.